Enquiry Autopilot

Overview

A workflow we built to handle project enquiries: the sender gets an instant acknowledgement, and a drafted reply waits in the inbox, ready to review and send.

The brief

Intro calls were eating the week. Enquiries needed a fast, personal first answer without handing the conversation over to a bot.

How it runs

1. 01

   Enquiry form

   A visitor describes their project in three short steps.

2. 02

   Cloudflare Worker

   Validates the form, filters bots and forwards it with a shared secret.

3. 03

   n8n, EU-hosted

   Emails the visitor an instant acknowledgement in their language.

4. 04

   Claude drafts a reply

   Summarises the request, proposes a first direction and asks up to three questions.

5. 05

   Marko reviews & sends

   The draft lands in his inbox. Nothing goes out until he has read and edited it.

What was built

• Form endpoint on a Cloudflare Worker that validates input and filters spam bots
• n8n workflow hosted in the EU, with run data deleted after 30 days
• Claude prompt written in Marko's voice that never quotes prices or dates
• Draft-only delivery: the AI output becomes an email draft, never a sent message

Outcome

• Visitors hear back in seconds instead of waiting for office hours
• Calls happen only when a project actually needs one
• EU hosting and a human check on every reply keep it GDPR-friendly

Stack

• Cloudflare Workers
• n8n
• Claude (Anthropic)
• TypeScript